AI chatbot and AI agent development for Australian businesses
We build AI chatbots and AI agents for Australian businesses that answer customers after hours, capture enquiries and hand conversations to your staff when a person is needed. Answers come only from content you approve, and personal details are collected only where the conversation needs them.
- Answers only from content you approve
- Handover to your staff with the full chat
- Collects only the personal details it needs
- Pilot scoped on a Sydney-time call
Updated October 16, 2026
What to expect.
After-hours cover for a lean team
Many Australian businesses run with a small team, so questions that arrive in the evening wait until morning. A chatbot on your website or messaging channels answers the routine ones straight away, takes the customer's details for the rest and leaves a tidy summary for your staff to pick up.
Privacy built into the conversation
A chatbot that asks for names, emails or phone numbers should say why, link to your privacy policy and keep that data where you control it. We design the conversation that way, keep logs and keys in your own accounts where the platform allows, and line the wording up with the Australian Privacy Principles your business works to, using text your adviser approves.
Agents that finish the task
Beyond answering questions, an AI agent can book a call into your calendar, check an order, raise a support ticket or pass a structured enquiry into your CRM. A focused AI pilot usually goes live in 2–4 weeks; after that we review real conversations with you and widen what it handles, one topic at a time.
Australia
Working remotely
We work with Australian businesses remotely, over video calls, email and shared project boards.
Our team works from the head office in Mohali, India+91 90239 03007
Our main line, at the head office in India.
Calls and reviews booked in Sydney time (AEST/AEDT)Australian dollars
Quotes in AUD.
Terms agreed in the proposal before work startsAlso available for
Questions from Australian clients.
Will the chatbot make up answers?
It answers from your website, documents and FAQs. When something isn't covered, it says so and offers to connect the customer with your team instead of guessing.
Where is the chat data kept?
Wherever we can, in accounts your business owns, with access limited to the people who need it. Before launch we explain where each part of the system keeps data, so you can check it against your own privacy policy.
Can one of our staff take over a chat?
Yes. A staff member can take over a live conversation, reply directly and hand it back to the AI when they're done; the full chat history goes with it.
Can the chatbot run on a model we choose?
Yes. We compare models such as GPT, Claude and Gemini, or open-weight models that can run on your own servers, and recommend one for accuracy, speed and running cost. If you already have a preferred provider, we can build on that.